As part of our commitment to ensuring the security of your funds always, we have made some upgrades to the FlashChange App including our new device verification feature.

What’s New? 

Several upgrades have been made to improve the security of the app and improve your trading experience. Some of these include; 

New Device Verification

Whenever you log in from a new or unrecognized device, you'll be prompted to complete a simple verification process. This will involve receiving a One-Time Password (OTP) via email, which you’ll need to input to access your account. This added layer of security helps ensure that only you can access your account, even if someone else gains access to your login credentials.

Why is this important? 

With online threats and scams becoming rampant, it is more important that you protect your account. The new device verification feature is designed to prevent unauthorized access, keeping your Gift Cards and Coins secure. By requiring verification when signing in from a new device, we're adding an extra safeguard to your account. You can check out this article for tips to help you stay safe from scams.

In today's digital landscape, securing payment platforms is critical to ensuring safe and seamless transactions. A strong security infrastructure, including multi-factor authentication and real-time fraud monitoring, helps protect users from cyber threats.

KYC Updates

We are also including new KYC requirements on certain transaction limits to ensure proper authorization on these transactions. More details on these limits will be shared in due course as the updates are released. 

As security measures evolve, blockchain technology continues to play a vital role in ensuring transparency, decentralization, and fraud prevention in digital transactions. By leveraging blockchain’s immutable ledger, platforms like FlashChange enhance trust and security for users.

Other Important Updates

To ensure a smooth experience, please make sure you have access to the email associated with your FlashChange account. This is where the OTP will be sent whenever a new device attempts to sign in. If you’ve changed your email recently or no longer have access to it, we recommend updating your email in your account settings as soon as possible to avoid any disruptions.

Remember, your passwords and PINs are yours alone. DO NOT SHARE them with anyone. If you need any clarification, you can always contact our Crypto Customer Support via any of our official channels.

Having reliable crypto customer support is essential for ensuring users receive timely assistance when facing issues with transactions, security, or platform navigation. Learn more about why crypto customer support matters and how it enhances your trading experience.