how to check data balance

How to Check Data Balance on MTN, Airtel, Glo & 9mobile

3 months ago

Sometimes the problem isn't just running out of data, but the struggle of checking your balance in the first place. It may be that you dialed the wrong code, the network is taking forever to respond, or the balance updates so slowly that you still end up stranded without the internet.

 

In this comprehensive 2025 guide, you'll learn how to check data balance across all major Nigerian networks MTN, Airtel, Glo, and 9mobile using updated USSD codes, SMS, and mobile apps in seconds. You never need to be lost on "How much data do I have left?" again.

 

Data Balance Check Codes (Updated 2025) 

If you're in a hurry, here's the updated cheat sheet for 2025. Nigeria's telecommunications regulator has standardized many codes, so some networks now share the same USSD codes:

 

  Primary USSD Code Alternative Code SMS Option Mobile App
MTN *323# *559# N/A MyMTN App
Airtel *323# 141*11*0# N/A Airtel App
Glo *323# 1270# or *777#  Text INFO to 127 Glo Café 
9mobile *323# *228# N/A 9mobile App

 

How to Use the Codes 

  • USSD Code: Works instantly on any phone, no internet needed
  • SMS Option: Great for areas with poor USSD response (where available)
  • Mobile App: Best for tracking history, checking bonuses, and managing plans

Tip: Screenshot the table above so the next time you need to check your data balance, you can do it in seconds.

 

How to Check Data Balance on MTN (2025 Updated) 

MTN has updated their data balance checking system in 2025 as part of Nigeria's USSD code standardization. Here are the current working methods:

 

Method 1: Primary USSD Code (Recommended)

Updated 2025 Code:

*323#

 

  1.  Dial *323# on your MTN line
  2. Press the call/send button
  3. Your remaining data balance and va lidity period will appear on screen

This method works on all phones. No internet needed Also, balance updates instantly after you use data

 

Method 2: Alternative USSD Code

If *323# doesn't work in your area, try:

*559#

 

This alternative code provides the same information and works across most MTN coverage areas.

 

Method 3: MyMTN App

For smartphone users who want detailed insights:

  1.  Download the MyMTN App from Google Play Store or Apple App Store
  2. Log in with your MTN number (you'll receive an OTP for verification)
  3. Your data balance displays prominently on the home screen
  4. Tap "Data" to view bonus data, rollover data, and expiry dates 

Bonus Features: Buy data bundles, share airtime, track usage history, and manage multiple MTN lines from one app.

 

Common MTN Data Balance Issues 

  • Code not working: Ensure you're dialing from your MTN SIM, not another network
  • Balance not updating: Network delays can occur; try again after 2-3 minutes
  • App not loading: Check internet connection or switch to USSD for faster results

 

How to Check Data Balance on Airtel (2025 Methods)

Airtel Nigeria has adopted the standardized USSD codes while maintaining some legacy options for users in different regions.

 

Method 1: Primary USSD Code (Fastest) 

Standardized 2025 Code:

*323#

 

  1. Dial *323# on your Airtel line
  2. Press send/call
  3. Your data balance and validity period display instantly.

 

Method 2: Legacy USSD Codes (Still Working)

If the primary code fails, these alternatives still work:

  • *141*11*0#
  • *140#

 

Method 3: Airtel Thanks App

The Airtel Thanks app offers comprehensive account management:

  1. Download from Google Play Store or Apple App Store
  2. Register/sign in with your Airtel number.
  3. Your active data bundle balance appears on the home screen
  4. Access "View More" for detailed breakdown including bonus data.

 

Why USSD Still Matters for Airtel 

Even with a feature-rich app, USSD codes work everywhere including rural areas or during poor internet coverage where apps might fail to load.

 

Troubleshooting Airtel Data Balance Checks

  • Wrong code error: Confirm you're using *323# (some older guides show outdated codes)
  • Balance not showing: Retry after a minute; Airtel's servers sometimes delay updates
  • App login issues: Use "Forgot Password" or check SMS for OTP verification

 

How to Check Data Balance on Glo (2025 Updated) 

Glo offers the most flexible options for checking data balance, including USSD, SMS, and app-based methods.

Method 1: Standardized USSD Code 

Primary 2025 Code:

*323#

 

This new standardized code works across all Nigerian networks, including Glo.

 

Method 2: Traditional Glo USSD Codes

If you prefer Glo's original codes:

  • *127*0# - Direct data balance check
  • *777# - Menu navigation (select Data, Then Check Balance)
  • Good thing is that these old codes rdirect you to the update one.

 

Method 3: SMS Method (Unique to Glo)

SMS Format:

Send: INFO

To: 127

 

You'll receive an SMS showing your remaining data and validity period.

Best for: Poor network zones where USSD pop-ups might fail or disappear too quickly.

 

Method 4: Glo Café App 

  1.  Download Glo Café App from your device's app store 
  2. Register/sign in with your Glo number
  3. Data balance displays on the home screen
  4. Tap "Data Details" for bonus bundles, rollover data, and expiry information.

 

Glo Data Balance Troubleshooting 

  • USSD not responding: Try the SMS method; USSD services occasionally face outages
  • Balance shows old figures: Wait 3-5 minutes after data purchase as Glo's system may need time to update
  • App not loading: Ensure mobile data is active or switch to a stronger network area  

 

How to Check Data Balance on 9mobile (2025 Guide)

9mobile has streamlined their data balance checking process while maintaining reliable service across Nigeria.

Method 1: Standardized USSD Code 

Primary 2025 Code:

*323#

 

Like other Nigerian networks, 9mobile now supports the unified data balance code.

 

Method 2: Traditional 9mobile Code 

Legacy Code (Still Active):

*228#

 

  1. Dial *228# on your 9mobile line
  2. Press send/call
  3. Your current data balance and expiry date appear in a pop-up message

 

Method 3: 9mobile App 

  1. Download the 9mobile App from Google Play or Apple App Store
  2. Register with your 9mobile number and verify via OTP
  3. Data balance displays on the home screen
  4. Tap "Data" for detailed usage breakdown

 

Known 9mobile Issues & Solutions 

  • Balance update delays: Common during peak hours, just wait 2-5 minutes and check again
  • No USSD pop-up: Your SIM menu settings might need updating, restart your phone and retry
  • App balance not syncing: Switch to mobile data instead of Wi-Fi; some accounts only sync over the 9mobile network

 

MTN Data Balance: Additional 2025 Updates 

Based on the latest information, MTN Nigeria has made significant changes to their USSD structure in 2025.

Updated MTN Data Codes 

  • Check Data Balance: *323# (now standardized across all networks)
  • Buy Data Plans: *312# for accessing all data bundles
  • Alternative Balance Check: *559# or *323# both work for data balance

 

Important MTN 2025 Changes 

MTN has moved away from some older codes like 1314# in favor of the unified *323# system that works across MTN, Airtel, Glo, and 9mobile. This standardization makes it easier for users who switch between networks or use multiple SIMs.

 

Common Problems & Solutions (All Networks) 

Even with standardized codes, Nigerian mobile networks can sometimes present challenges. Here's how to fix the most common issues:

 

1. USSD Code Not Working:

Possible Causes:

  • Wrong code for your network
  • Temporary network outage
  • Dual SIM device sending from wrong SIM

Solutions:

  • Double-check you're using the correct code (*323# for most networks in 2025)
  • Ensure you're dialing from the correct SIM slot
  • Wait a few minutes and retry as network downtime is often temporary

 

2. Balance Not Updating After Data Purchase:

Possible Causes:

  • Purchase still processing
  • Network synchronization delay
  • System maintenance

Solutions:

  • Wait 2-10 minutes and check again
  • Try checking via both USSD and mobile app
  • Contact customer care if delay exceeds 30 minutes

 

3. App Won't Show Data Balance 

Possible Causes:

  • App connected to Wi-Fi instead of mobile data
  • Outdated app version
  • Account sync issues

Solutions:

  • Switch to your provider's mobile data when checking
  • Update the app from Google Play or App Store
  • Log out and log back in to refresh account sync

 

4. "Service Temporarily Unavailable"

Possible Causes:

  • Network maintenance
  • High traffic on USSD servers
  • SIM card issues

Solutions:

  • Try alternative codes (e.g., *559# for MTN if *323# fails)
  • Restart your phone and retry
  • Remove and reinsert SIM card if problem persists

 

Best Method for Different User Types 

Choose the right data balance checking method based on your device and preferences:

 

For Feature Phone Users 

Recommended: USSD codes (*323# for all networks)

Pros:

  • Works on any phone type
  • No internet required
  • Instant results
  • Universal code across networks

Cons:

  • Must remember the code
  • Occasional network busy errors
  • Limited detailed information

 

For Smartphone Users:

Recommended: Network mobile apps + USSD backup

Pros:

  • Detailed usage analytics
  • Plan management features
  • Purchase data directly
  • Track usage history
  • Bonus data visibility

Cons:

  • Requires internet connection
  • Uses phone storage space
  • May not work in weak network areas

 

For Users in Poor Network Areas

Recommended: SMS method (Glo) + USSD codes

Pros:

  • Works offline
  • Less affected by network congestion
  • Simple text format

Cons:

  • Only available on some networks
  • May have delivery delays
  • Limited to basic balance information

 

Frequently Asked Questions (FAQ) 

  1. What is the universal data balance code for all Nigerian networks in 2025?

*323# now works across MTN, Airtel, Glo, and 9mobile as the standardized data balance check code.

 

  1. Can I check someone else's data balance?

No. For privacy and security reasons, you need access to their phone or app account. Some family/shared plans allow balance checks via app login with proper authorization.

 

  1. Which method is fastest for checking data balance?

USSD codes (*323#) are typically fastest since they don't require the internet and work on all phone types. Mobile apps provide more details but need internet connectivity.

 

  1. Do data balance check codes cost money?

No. Checking your data balance via USSD, SMS, or mobile apps is free across all Nigerian networks.

 

  1. Why do some codes not work in my area? 

Network coverage varies, and some areas may still use legacy codes. If *323# doesn't work, try network-specific alternatives like *559# for MTN or *228# for 9mobile.

 

  1. How often should I check my data balance? 

Check before streaming, downloading large files, or starting video calls to avoid interruptions. Heavy users should check daily, while light users can check weekly.

 

Alternative Data Management Tips (2025) 

Set Data Usage Alerts:

Most network apps allow you to set notifications when you reach 50%, 80%, or 90% of your data limit. This prevents unexpected data depletion.

Use Wi-Fi When Available:

Connect to reliable Wi-Fi networks to preserve your mobile data for when you're out and about.

Track Heavy Apps:

Monitor which apps consume most data through your phone's built-in data usage tracker (On Android: Go to settings, then data Usage; For iPhone: Go to Settings, then Cellular).

 

Customer Care Contacts (2025)

If USSD codes and apps fail, contact customer support:

 

Network Customer Care Numbers 

  • MTN: Dial 300 (from MTN line) or +2348031000300
  • Airtel: Dial 121 (from Airtel line) or +2348050200121
  • Glo: Dial 121 (from Glo line) or +2348055000121 
  • 9mobile: Dial 200 (from 9mobile line) or +2347000000200

 

Online Support Options 

  • MTN: Visit mtn.ng or use MTN chatbot
  • Airtel: airtel.com.ng or Airtel Thanks app chat
  • Glo: glo.com or Glo Café app support
  • 9mobile: 9mobile.com.ng or social media @9mobileng


 

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